Case Management in Healthcare

Case Management in Healthcare

Anyone who has ever experienced firsthand the chaotic healthcare landscape, either for themselves or their loved one, can understand why efficient and organized case management in healthcare is so important. With so many moving parts—providers, appointments, medications, and adjunct services—trying to navigate it all on one’s own can quickly become overwhelming.

When contracting for in-home nursing care and health services, inquiring about the company’s case management services is just plain smart. Seek out the partners whose case managers will insure the smoothest, most seamless access to the various aspects of care, as well as keeping peace in the patient’s household. Case management in healthcare is considered an intrinsic component of quality care, so ensuring that your private nursing care provider offers these important services is essential.

What Does a Case Manager Do?

Depending on the medical condition being tended to, treatment can be fairly straightforward and simple to extremely complex in scope. When treating a chronic disease, an acute medical event, or providing medical detox services or end-of-life care, there may be several different care providers involved. A case manager can coordinate the various services for the patient, relieving the burden from the patient and the family members.

A registered nurse case manager has the following responsibilities:

  • Coordinating care by contacting service providers and setting up appointments
  • Medication planning and organization
  • Completing medical assessments for primary physician
  • Helping administer care plans
  • Setting up social worker meetings with family and/or patient
  • Setting up clergy services for family and/or patient

How Does Case Management in Healthcare Improve Outcomes?

A case management specialist for a home healthcare provider is able to ensure better patient outcomes by coordinating the various aspects of treatment. Especially for individuals receiving care for chronic health conditions or serious diseases, the case manager can improve the patient’s compliance to the doctor’s directives and increase levels of patient self-care. This equates to a better overall treatment outcome.

Further, the home healthcare case manager often provides hands-on patient care, allowing them to have a firsthand look at a patient’s daily needs and to better coordinate appropriate services when the physician signs off on them. The case manager might also manage insurance issues for the patient, which reduces patient stress levels. Generally, case management improves patient quality of life and reduces anxiety among family members.

What Services Are Coordinated in In-Home Healthcare?

Case management in healthcare involves scheduling appropriate services for a patient, in essence creating a team of service providers that will work together for the wellbeing of the patient. Some of these client-centered services might include:

  • Communicating with members of the patient’s heath care team, such as the physician, physical therapist, home health aides, and other healthcare professionals
  • Ordering medical supplies
  • Act as an advocate for the patient’s needs
  • Manage medications
  • Achieve effective and cost-efficient outcomes for patient
  • Scheduling holistic services, such as acupuncture or massage
  • Scheduling doctor appointments or other health related appointments, and accompanying patient to them
  • Help patients work toward autonomy and improve wellness
  • Coordinating outside services, including spiritual needs, social worker, psychologist, or other services

What Are the Benefits of In-Home Nursing Care?

When making the important decision regarding where a loved one will receive medical care and rehabilitation, consider the multifold benefits to in-home nursing care. An in-home private nurse provides the same, or better, quality of care as one would receive in a hospital or facility setting. By being cared for at home, the individual experiences less stress, better sleep quality, and more personal attention. Being at home allows patients to convalesce in the safety and comfort of their own home, with better access to family members.

Home nursing care that provides case management services, for even the most complex medical conditions, creates an integrated healthcare environment in one’s home. The case manager works directly with the physician and other service providers to facilitate timely scheduling of important services or therapies. This reduces the hassle of having to travel to the various locations to receive care, as most of the providers will come directly to the patient at home. Patients tend to thrive when ensconced in their familiar surroundings with family members close at hand.

Kinkaid Private Care Provides Case Management Services

Kinkaid Private Care is a private nursing services provider for in-home health care. Kinkaid Private Care handles all the organization and implementation of the various health and special service providers for its in-home clients, taking the stress off the family. Kinkaid Private Care offers a full range of in-home nursing services, including post-operative care, cancer care, elder care, home hospice care, and detox services. For more information about our services or our provided case management in healthcare services, please contact Kinkaid Private Care today at (877) 388-6373.

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